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Return Policy
Our official return Policy for KittyCat Store” products is as follows:
Your satisfaction as customer is important to us at “KittyCat Store”. If for any reason you are not satisfied with the goods, you can exchange or ask for refund. Before returning, please take time to read our return policy carefully. You are recommended to contact our after-sale Customer Service before returning an item and they will give you some useful advice.
1. Refunding the money is possible in as follows:
* Damaged products during the transport or mechanical issue (obligation: picture send to email where the damage is shown). When returning the product it should be packed in original box in which product arrived (upon its arrival on the address provided from our side we will contact you and make necessary return). In addition to the value of the sold goods, we will also refund the postage cost if you received delivered damaged goods. Please provide us with your bank details so that we can make a refund for returned goods.
* In case of "no delivery" or "package in transit lost" in the period of maximum 60 days from days items are purchased, customer should deliver (picture or scan of receipt from local post office confirming that the products is not received with the tracking number provided from our store on demand should be sent on the email address [email protected]
* We also offer partial refund when some original parts missing. If the package arrives in parts missing, pls. send an email to us and we will resend the missing part or refund it partially.
Other
* Our shop is not responsible in case the address in not filled correctly or customer is not responding on his emails sent from our side to provide the good address (in this case the order is automatically refunded to customer in period of 7 days the most) After the period of 60 days all sales are final. Every problem from customer side should be reported to us in 3 days upon the problem detection (Please provide a short summary of your reason for necessary return the item, and in case of sending back to us in 7 days. Replacement for different sizes is accepted (postal expences will be charged to the customer). For products you want to return back, pls. contact us on e-mail: [email protected]
Terms & Legal
KittyCat reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Website.
Copyright Notice
All of the content you see and hear on the Kittycatstore.com Website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Ecarter.com, one of its affiliates or by third parties who have licensed their materials to KittyCatstore..com. The entire content of this Website is copyrighted as a collective work under U.S. copyright laws, and KittyCatstore.com owns a copyright in the selection, coordination, arrangement and enhancement of the content.
The content of this Website, and the site as a whole, is intended for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. KittyCatstore.com reserves complete title and full intellectual property rights in any content you download from this Website.
Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from KittyCatStore.com
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